Operations Manager

Date posted: Wed 18 November 2020

  • Exciting New Role
  • Global Leader in innovation
  • Develop and roll out new systems and processes

About Arthrex

Arthrex is a global medical device company and leader in new product development and medical education in orthopaedics. Their corporate mission is Helping Surgeons Treat Their Patients Better™.
 In 2021, Arthrex is moving to a direct service model in Australia and New Zealand. They are genuinely excited about this development as they will be able to provide improved access to their innovative product range, medical education, networking and partnership opportunities.
This decision brings Arthrex ANZ in line with their direct businesses in the APAC region.
Arthrex is creating 150 new jobs throughout ANZ and are currently looking for their foundation team. This is an opportunity for you to work with a global leader committed to the region.

Why join Arthrex
The Arthrex culture is one of shared vision, innovation, diversity, historical success with a passion for delivering outstanding services and products to customers. Arthrex provides a collaborative work environment where everyone who works for Arthrex has a voice. Growth opportunities are key to what they do at Arthrex.
Their global employment plan is one of excellence, and they will provide a compelling employee benefits package.
Arthrex continues to experience unprecedented growth and demand for their products throughout the world. They remain a privately held company with a family business culture committed to delivering uncompromising quality to the health care professionals who use their products, and ultimately, the millions of patients whose lives they impact.
About this role
Bring your expertise in Operations Management to set up the service and supply channels for the Arthrex business in New Zealand. Provide strategic direction for the supply chain process and new product launches, working in collaboration with the senior leadership team.  With broad responsibilities across:

  • Demand planning – 18-24 month plans
  • Supply chain
  • Team management, hire, mentor and success planning
  • 3PL relationship
  • Cost management
  • Stakeholder engagement
This role will have the opportunity to induct and train your team, while focusing on continued high customer care levels.  Your team will include the customer service, repair technicians and loan kit teams, working across the office and 3PL locations. While the office location has not been finalised it is envisioned that it will be the city fringe through to southern Auckland.
To step into this role and hit the ground running you'll need to have experience in leading an operations team within a NZ Medical Device setting; as well as a tertiary qualification in business, supply chain or related field. When you join this company you will be rewarded with a competitive salary along with excellent benefits.

For further information, confidential discussion or application please contact Michelle Gallagher on 09 376 0842 or email michelle@synergyconsult.co.nz
Synergy Consulting Group is the trusted recruitment and career advisor in the medical and pharmaceutical sectors in New Zealand. We are actively recruiting Sales Representatives, Product Specialists, Sales Management, Clinical Support and customer services roles.

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Type: Permanent
Area of Interest: Operations
Location: Auckland
Reference: 4572

  • Exciting New Role
  • Global Leader in innovation
  • Develop and roll out new systems and processes

Talk to our
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Michelle Gallagher

+64 9 376 0842


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