Service Technician

Date posted: Wed 18 November 2020

  • Exciting New Role
  • Global Leader in innovation
  • Supportive Work Environment

About Arthrex
Arthrex is a global medical device company and leader in new product development and medical education in orthopaedics. Their corporate mission is Helping Surgeons Treat Their Patients Better™.
 In 2021, Arthrex is moving to a direct service model in Australia and New Zealand. They are genuinely excited about this development as they will be able to provide improved access to their innovative product range, medical education, networking and partnership opportunities.
This decision brings Arthrex ANZ in line with their direct businesses in the APAC region.
Arthrex is creating 150 new jobs throughout ANZ and are currently looking for their foundation team. This is an opportunity for you to work with a global leader committed to the region.

Why join Arthrex
The Arthrex culture is one of shared vision, innovation, diversity, historical success with a passion for delivering outstanding services and products to customers. Arthrex provides a collaborative work environment where everyone who works for Arthrex has a voice. Growth opportunities are key to what they do at Arthrex.
Their global employment plan is one of excellence, and they will provide a compelling employee benefits package.
Arthrex continues to experience unprecedented growth and demand for their products throughout the world. They remain a privately held company with a family business culture committed to delivering uncompromising quality to the health care professionals who use their products, and ultimately, the millions of patients whose lives they impact.
About this Role
Reporting in to the Operations Manager and Service Manager ANZ you will take responsibility for troubleshooting and repair of instruments return by customers and also some on site servicing with hospital environments. The location of the office has not been finalised it is thought it will be city fringe or southern aspects of Auckland.
You will have the opportunity to use your previous field service experience and the while preference is for medical devices, this is not essential.
Area of Responsibility

  • Repair Mechanical equipment, electromechanical equipment and power supplies
  • Troubleshoot for problems at an office base or on-site
  • Provide customers with advice and assistance
  • Work individually and as part of the technical services team
Personal Qualifications

  • EST Licence and Registration are essential
  • Good interpersonal and communication skills with a strong customer focus
  • Excellent problem solving and analytical skills
  • Computer literate with SAP experience
  • Experience in a biomedical and/or high tech field will be highly regarded
For further information, confidential discussion or application please contact Jacqueline Engelbrecht on 09 360 4803 or email
Synergy Consulting Group is the trusted recruitment and career advisor in the medical and pharmaceutical sectors in New Zealand. We are actively recruiting Sales Representatives, Product Specialists, Sales Management, Clinical Support and customer services roles. 

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Type: Permanent
Location: Auckland
Reference: 4570

  • Exciting New Role
  • Global Leader in innovation
  • Supportive Work Environment

Talk to our
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Jacqueline Engelbrecht

+64 9 360 4803


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