Service & Technology Service Manager

Date posted: Wed 24 July 2024

• Collaborative Culture: Thrive in a supportive team environment that values your input and expertise.
• Client Impact: Play a key role in enhancing patient care by ensuring top-tier service and technological support.
• Work-Life Balance: Benefit from a role that recognises the importance of maintaining a healthy work-life balance.

 The Company
 
Is a leading provider of equipment, devices, and consumables to the healthcare market. Our commitment to excellence and innovation ensures we deliver world-class solutions that improve patient care and operational efficiency. Join the team and be part of a dynamic and collaborative environment where your contributions make a real impact.
 
The Role:
Are you ready to lead a tenured dedicated team and drive technological and service excellence? We are looking for a Service & Technology Service Manager to join the Auckland team. In this critical role, you will oversee service and technology operations, ensuring the highest standards of customer service and operational efficiency.
 
Key Responsibilities:

• Team Leadership: Manage and mentor a team of skilled service and technology professionals, fostering a culture of excellence and continuous improvement.
• Operational Management: Oversee daily operations to ensure efficiency, effectiveness, and alignment with company goals.
• Customer Relations: Build and maintain strong client relationships, addressing their needs and ensuring their satisfaction.
• Strategic Initiatives: Develop and implement strategies to enhance service delivery and leverage technological advancements.
• Project Management: Lead and manage projects from conception through to successful implementation.
• Financial Management: Manage budgets, optimise costs, and ensure financial objectives are met.

About You:

• Experience: Proven experience in a managerial role within the service and technology sector, preferably in healthcare.
• Leadership Skills: Strong leadership and team management abilities.
• Customer-Focused: Excellent customer service and relationship management skills.
• Technical Expertise: Solid understanding of technology trends and service delivery.
• Analytical Skills: Strong analytical and problem-solving skills.
• Communication: Exceptional communication and interpersonal skills.

Why Join this team?

• Innovative Environment: Work with cutting-edge technology and innovative solutions in the healthcare industry.
• Career Growth: Opportunities for professional development and career advancement.
• Collaborative Team: Be part of a supportive and dynamic team.
• Impactful Role: Make a significant impact on our service and technology operations.

We warmly invite applications for this role from candidates who hold a valid passport and are eligible to work in New Zealand without visa restrictions, with NZ experience as above. Please ensure you meet all specified criteria before applying. While we appreciate every application, please note that we can only respond to candidates who fulfill the above requirements. Thank you for your understanding.
 
 
How to Apply:
If you are passionate about leading a team, driving innovation, and delivering exceptional service, we would love to hear from you. If you're interested, please email your CV in a word document to wendy@synergyconsult.co.nz or call me on 09 376 0842.

REF:5168

Synergy Consulting Group is your trusted recruitment and career advisor in New Zealand's medical and pharmaceutical sectors. We are actively recruiting for Sales Representatives, Product Specialists, Sales Management, Clinical Support, and customer service roles. Join us and be part of the change!

 
 
 

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